Sigma-Tau Healthscience Shipping Policy
orders received Monday through Wednesday by 3:00 pm ET will ship
out the same day in temperature controlled packaging. Orders
received after the 3:00 pm ET cutoff time will be processed on the
next shipping day.
orders are shipped FedEx® 2Day (2 business days) and
delivered Wednesday through Friday by 4:30 pm to most areas and by
7 pm to residential areas. Some deliveries may be received on the
next business day.
- NOTE: FedEx will not deliver to a P.O. Box, you
must provide physical street address.
only ships VSL#3 orders
within the United States.
- STHS cannot
ship to an APO address since we cannot guarantee FedEx 2Day
- FedEx Standard
Overnight or Priority Overnight delivery may be requested for
orders received Monday through Thursday, however shipping charges
will apply. This does not include an option to select a Saturday
- Although we do
not require a signature for delivery, it is at the discretion
of the FedEx driver to leave a package at your door where it may be
subject to theft. STHS is not responsible for stolen
- Your credit card is authorized upon checkout.
Authorization confirms the funds are available and places the
funds on hold. Your credit card is not charged until the order has
- Once your
order is placed, STHS will email you an order
confirmation. After your order has shipped, you
will receive a shipment confirmation email that contains your
tracking number and a link to click on to check the status of
*If you have
questions you may contact our Customer Support Central Monday
through Friday between the hours of 9:00 am – 7:00 pm ET at
866-GET-VSL3 (866-438-8753). U.S. Orders & Inquiries